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Tuesday 28 July 2015

Three Ways to Update Your Blackberry 10

Before we begin, here are three important things you should know:

  1. Before installing any software updates, make a backup of your device using BlackBerry Link to ensure your data can be restored in the event of an issue. Trust me, you do not want to end up half-way with nothing to fall back to. For help performing a backup, check out the BlackBerry Link user guide (PCMac)
  2. BlackBerry 10 OS update availability can be controlled by your wireless provider. So, if you do not see an update that a friend was able to install on their device, it may be a result  of them using a different wireless provider, or purchasing the device from Blackberry shop.
  3. If your device is setup with enterprise email, contact your IT department for guidance on how to update your device software before using any of the methods listed below.

1st Method
Using a BlackBerry 10 device
The first method is checking for, and installing, updated BlackBerry 10 software using your device. Since some software updates can be pretty big, connect to a Wi-Fi network first which can help speed up your download. For those of us conscious of our data plans, you definitely want to pay attention to this point as this helps to avoid data charges when using the mobile network. But you don’t have access to a Wi-Fi network, you can update your device software using BlackBerry Link instead.
  1. On the home screen, swipe down from the top bezel
  2. Tap Settings followed by Software Updates
  3. Tap Check for Updates
  4. If an update is available, tap Update to start the update process
  5. When the software update has finished, restart when prompted

2nd Method
Using BlackBerry Link on a PC, or Mac
Depending on the size of a BlackBerry 10 update, or personal preference, you can update your device software using BlackBerry Link for Windows, orMac OS X.
If you haven’t already, download and install BlackBerry Link and then follow the steps below.
  1. Open BlackBerry Link
  2. Connect your device using a USB cable
  3. Select your device along the left
  4. Click Software Updates
  5. Click Check for Updates and follow the on-screen instructions
  6. When the software update has finished, your device will restart automatically

3rd Method
Using a web browser (PC only)
For those using Mozilla Firefox, or Internet Explorer 5.5 and later on a Microsoft Windows PC, you can check for and install updated BlackBerry 10 device software using your browser.
  1. Open Firefox, or Internet Explorer
  2. Go to http://BlackBerry.com/update
    • If using Firefox, when prompted install the “Rim Handheld Application Loader”
    • If using Internet Explorer, when prompted allow the “BlackBerry WebSL Browser Plug-in from ‘Research in Motion’”
  3. Refresh the website, click Check for Updates and follow the on-screen instructions

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